Your journey with RAUQ

Four steps from your first enquiry to an agreed travel and care plan.

Two people reviewing paperwork at a desk
Illustrative photographMikhail Nilov
  1. Tell us what you need

    Choose your destination and the support you need.

  2. Review the options

    We coordinate enquiries. The provider reviews clinical suitability.

  3. Agree your plan

    Confirm appointments, support and separate costs in writing.

  4. Prepare and travel

    Organize documents, your stay and the agreed local support.

Before confirming travel

Wait for the provider’s acceptance, appointment details and written quotation. Check visa requirements, accessible accommodation and transport before making non-refundable bookings.

During the stay and before returning

Use the agreed coordination contact for practical questions. Ask your provider about discharge documents, follow-up appointments and fitness to travel. Any extra coordination is agreed separately.